FAQ

FAQ regarding our services

About our services


Q. Can kids get a haircut?
A. Yes. It’s $15.75 regardless hair length for children under 12 years.

Q. Do you do perms?
A. Unfortunately, we do not do perms.

Q. Trim cut and style change, how are they different?
A. Trim cut is to cut up to 1 inch without changing the basic style. Style change haircut is to cut more than 1 inch resulting in the change to a hairstyle. See our price list for more detail.
*These prices don’t include shampoo. (Shampoo is $7.)

Q. What is the price of hair color and Japanese super straightening services?
A. The price for hair color or Japanese Super Straightening varies on your hair length. Please check our price list for more detail. Also, there will be a $10 charge for blow dry.  If you are getting a haircut and coloring on the same day, there will be no charge for blow dry.

Q. My hair has partial coloring and some damages on the tips. Can I still get Japanese super straightening?
A. Stylists will assess your hair first and tell you what needs to be done to get the best result, in terms of your request. If the damage is serious, we recommend cutting that part off, and then you can do straightening, however, there may be a case even the cutting damages won’t solve e.g.) the damage goes up to the top. Then we don’t recommend straightening as it would just make the damage of your hair worse. If you are concerned you can always drop by our store and have your hair checked by our stylist.

How much time?

Q. What is the last appointment time for a haircut, hair coloring or Japanese super straightening?
A. For a haircut, first appointment is 10:00 AM and last one is 6:00PM during weekdays and 5:00 PM on weekends. A haircut should be done in half an hour. Appointments are set in half hour intervals e.g. 10:00, 10:30, 11:00 etc.

For a hair coloring, the last appointment is 4:30PM during weekdays and 3:30PM on weekends. Coloring takes about 1.5 hours by itself and 2 hours if you wish to get a haircut as well.

For a Japanese Super Straightening, the last appointment is 3:00PM during weekdays and 2:00PM on weekends. Straightening takes about 3 hours by itself and 3.5 hours if you wish to get a haircut as well.

About making appointments

Q. Can I make an appointment via e-mail?
A. You can, but our schedule fills up very quickly, so if you want to make an appointment within 2-3 days, please give us a call at 604-685-7257 as we are unable to check e-mail inquiries frequently.